1.   The private customer who brings the vehicle over and give authorization to Maxi panel and paint to work on the car is liable for paying us for the job at the end regardless if the customer owns the vehicle or not.
 

2.   All invoices must be paid in full prior to the release of the vehicle unless  prior agreement agreed in writing. Some of the job will require a deposit payment upfront and will be stated on the quote.

 

3.   Overdue invoice:

a). In order to release the vehicle after the invoice's due date, the customer needs to pay

• late payment penalty - $15+GST for each period of 30 days

• storage fee - $10+GST per day, starting from the 7th day after work is completed

b). If no further action is taken by the customer after 2 months period after the due date. According to Contract and Commercial Law Act 2017 section 288, Maxi panel and paint has the right to send the vehicle to public auction for sale. Sale price will be used to recover the following cost:

• repair cost,

• Penalty fee ($15+GST per month)

• Storage fee ($10+GST per day starting from the 7th day after work is completed.),

• Fees related to making the sales (ie/ Fees charged by the auction site, towing fee, etc

 

4.   The Customer acknowledges that the Company is only responsible for Parts that are replaced by the Company and that in the event that other components subsequently fail, the Customer agrees to indemnify the Company against any loss or damage to the vehicle, Parts, or caused by the components, or any part thereof howsoever arising.

 

5.   Maxi panel and paint shall not be liable for the loss of or damage to the vehicle, its accessories or contents while being repaired or being driven in connection with the authorised Works. It is the Customer’s responsibility to ensure that the vehicle is insured against all possible damage (including, but not limited to, the perils of accident, fire, theft and burglary and all other usual risks) whilst stored at the Company’s premises. The vehicle is at all times stored and repaired at the Customer’s sole risk.

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6.   Maxi panel and paint provide warranty on paint for

1. 12 months when working on existing painted panels including recycled parts,

2. 24 months when working on bare metal or new OEM parts. 

3. No warranty will be given for any rust repair.

7.   If a customer wishes to claim a paint defect warranty, they must notify us in writing and allow us to inspect the vehicle in person. Please allow up to 5 working days for us to investigate and make a final decision on the claim. Maxi Panel and Paint has the discretion to either re-do the job or refund the repair.